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Nathan's Web Care

Keeping your sites safe, healthy, and happy

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Services

The Web Care services I provide allow you to spend more time doing what you love.

That could mean…

  • spending time with your family, volunteering, or outdoors
  • discovering new restaurants, towns, or museums
  • focusing on your strengths and passions on your business

However you spend your free time, I want to ensure you have MORE time to do that kind of stuff: from baking bread to to growing your business and raising your kids, THAT is the stuff that makes worth living!


How will the Web Care improve your life?

  • Your business and career: move forward faster, make more quality connections, and develop opportunities you’ve been dreaming about INSTEAD of dealing with website updates
  • Your marketing and sales: spend more time getting clients, closing projects, and making money INSTEAD of adding new text to your site
  • Your time and productivity: have the time to finally do those coveted “Important/Not Urgent” *dream* projects that you’ve had to sideline INSTEAD of wasting time with backup options
  • Your family and relationships: make time for meetups, dates, family time, or just an extra move or two during the week INSTEAD of worrying about how to get your website cleaned up
  • Your quality of life: rest easy and let go of stress knowing that someone capable and experienced is handling your website for you INSTEAD of trying to do it all yourself
  • Your health and mindset: get back to taking care of yourself on all levels (sleep/nutrition/exercise/mindfulness) and become the optimal version of yourself INSTEAD of getting bogged down with all the details that just drain and exhaust you

“But my site isn’t big enough.” “That seems like too much money.”

No, you don’t have to sign up, but what do you RISK by not hiring a professional?

  • You get STUCK where you are in your career and can’t move forward
  • You don’t make MORE money because you don’t have time to grow
  • You spend your time just doing the BUSY work of maintaining everything
  • You don’t have TIME for friends and family, and your relationships suffer
  • You are WORRIED that all your work could vanish or be hacked
  • You can’t take CARE of yourself, creating more health problems

What’s included in the care plans?

OPTIMIZE PLAN
(includes this tier and everything below)

Speed enhancements

We’ll achieve faster loading times by minifying Javascript and CSS, leveraging browser caching, and combining requests (in addition to more).

Image optimizations

We’ll use lossless compression to optimize all your images without sacrificing quality, and we’ll auto-compress any images you upload in the future.

Unlimited site edits

Get unlimited website edits when you sign up for a monthly care plan. No cap on time or number of tickets like other companies enforce.

Sign up @ $167/mo
Sign up @ $139/mo*

ENHANCE PLAN
(includes this tier and everything below)

iThemes Pro

We make sure your website is as close to 100% secure as humanly possible by giving you access to the iThemes Security Pro premium plugin.

24/7 uptime monitoring

Your website is checked 1,440 times a day. This allows us to fix an issue before anyone notices and before it becomes more serious.

SEO Ranking reports

Keep track of how your keyword ranking changes, find out who your competitors are, and how you stack up against them.

Speed reports

A slow website will hurt your business. That’s why we benchmark your website performance regularly and can take action if something goes wrong.

Security review

The worst thing about malware is that it could be on your website for months without you even noticing. That’s why we check regularly for malware and known vulnerabilities.

Sign up @ $97/mo
Sign up @ $80/mo*

MAINTAIN PLAN

Backups

Protect your websites with an off-site backup that will serve you reliably and consistently if an update fails, or your website crashes.

Updates to files

We take care of all the software running your site safely and securely and update when website traffic is low.

Traffic statistics

With a glance you can keep track of all results, finding out what worked for you and what didn’t.

Site reports

An executive summary that shows what’s been done and covered by your care plan.

Sign up @ $47/mo
Sign up @ $39/mo*

*billed annually


FAQ

What is included in unlimited edits?

Unlimited edits include edits to content on any page, changing banners, headers or footers, changing plugin settings, CSS adjustments, blog content or context edits, changing images or text, adding coupon codes or updating shopping carts. Unlimited truly does mean unlimited too! 

Unlimited edits do not include custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress, creation of content or building out a new website or subdomain.

Does it matter which hosting provider I'm using?

No, I can most likely work with any website regardless of where it's hosted.   

Those on a shared hosting plan may not be able to achieve the speed and security goals desired. If you'd like to upgrade, I can make recommendations.

What happens when I sign up?

Once you sign up for the care plan that makes the most sense for you, you'll receive a welcome email with information on your plan and details about how to securely send me your login credentials.   

Once you send login information for your WordPress dashboard and hosting provider, I'll have your plan fully implemented in 48-72 hours. This includes a detailed checklist to get your website fully optimized.   

You can expect to receive your first weekly report the first Monday after you sign up. If you sign up over the weekend, I may send your first report the next Monday to make sure I have everything ready before reporting back to you.

What if I have multiple websites?

Whether you're running 1 or 10, I can help!   

The care plans each cover one single site, domain, subdomain or WordPress installation. If you have multiple sites as subdomains of a site (e.g. nathanagin.com and webcare.nathanagin.com) they still count as separate sites. If you have 3 websites that you'd like me to manage, you'll need 3 plans, one for each site.   

You are more than welcome to choose different plans for each website depending on the needs of each individual site.

Is there phone support?

All requests are handled through email; you'll find responses fast, effective and friendly!

Do you offer one-time updates if I'm on a Maintain plan?

If you would like me to provide edits to your website, you'll need to upgrade to the Optimize Plan. I'm not a big fan of one-time edits since I want to work with people who understand their website is a work in progress and want a technical partner who can help them continue to move forward. Plus, when it comes to security and website speed, one-time changes are simply not effective. I want to provide ongoing support to get your WordPress site fast and secure, then keep it that way.

What kind of security coverage is provided?

I partner with iThemes to bring premium WordPress security to your website! Get started with the Optimize plan and I'll implement the plugin and optimize it for your unique site to give you the best possible coverage. I'll also implement additional security across your WordPress dashboard and server as needed.

Do you offer support for membership, multi-language, or eCommerce sites?

Websites with advanced functionality like this require the Optimize Plan. They take more resources for me to manage, so making sure you’re on the right plan means we’ll be able to dedicate what’s needed to keep your website secure, fast and running smoothly.

Can I start with a monthly plan and then sign up for a yearly plan for the discount?

Of course! I urge everybody to start with a monthly plan so you can get to know me and how I work. Handing over the keys to your website is a big deal so my highest priority is to build a strong relationship with you. Once you've worked with me for a bit, you can take advantage of the discounted pricing and move over to a yearly plan anytime. Just email me and we'll make it happen. It's that easy.

Do you offer not-for-profit (501c3) pricing?

I do not. However, if you hop on a call with me, you'll get 20% off the first month of your monthly care plan or the equivalent of 2 months free when you pay annually.

Do you offer refunds?

We understand that business needs change. That's why the monthly care plans are flexible and can be cancelled. They are monthly rolling subscriptions. I start providing services from day 1, so for that reason, the monthly care plans are non refundable. If you opt for a yearly subscription and need to cancel part way through your year, we're happy to talk about a partial refund. If a yearly plan is cancelled part way through the subscription we'll charge you only for the months you've used (at our full monthly care plan rate) and we'll refund the remainder of your paid amount.

Want to talk with Nathan?

Schedule right now.

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